Shipping policy
At Mobipro, we aim to deliver your orders quickly and safely across Pakistan.
1. Order Processing
- Orders are processed within 1–2 business days after confirmation
- Orders placed on weekends or public holidays will be processed on the next working day
2. Delivery Time
- Standard delivery time: 3–5 business days
- Delivery may take longer for remote areas
3. Shipping Charges
- Shipping charges are calculated at checkout or communicated during order confirmation
- We may offer free shipping on selected products or promotions
4. Cash on Delivery (COD)
- We offer Cash on Delivery (COD) across Pakistan
- Please ensure you provide a correct phone number and address for smooth delivery
5. Order Tracking
- Once your order is shipped, you may receive a tracking ID via SMS or email (if available)
6. Delays
- Delivery delays may occur due to:
- Weather conditions
- Courier service issues
- Public holidays or high order volume
- Mobipro is not responsible for delays caused by third-party courier services
7. Incorrect Address
- Please ensure your shipping details are correct
- Mobipro is not responsible for orders delivered to incorrect addresses provided by customers
8. Damaged or Lost Packages
- If your order arrives damaged, please contact us within 3 days with photos
- If your package is lost, contact us and we will coordinate with the courier company
9. Contact Us
For any shipping-related questions, contact us at:
📧 mobipropkoffical@gmail.com